If everything seems to be correct, call the card issuer's customer service 800 number on the back of your card.Remove dashes or spaces from the account number.Double check the card type (for example, American Express), the account number and expiration date.If your card is new or recently reissued, make sure it has been activated.Credit Cards or Debit Cards Troubleshooting credit card & debit card payment errors How to use Apple Gift Cards and App Store & iTunes Gift CardsÄuring checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.Please note that you can use the value from all types and generations of Apple gift cards.
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